Billing in the MSP plan

The MSP plan is a flexible pay-as-you-go subscription, with a minimum monthly charge of 100 domains, or 100 € (plus taxes):

The MSP plan starts with a 14-day free trial that doesn’t require a payment method.
To continue after the trial, you set up a payment method to activate the paid subscription.
You are billed in advance for 100 € or more based on the number of domains.
The subscription will then renew automatically each month.
One day before the renewal, we will calculate the number of active domains in the system at that moment and prepare the corresponding upcoming transaction.
- You will receive an email notification from our payment processor Paddle if the amount changed from the previous month.

What is an active domain?

A domain is considered active if one or both of the following conditions are met in the previous 30 days:

The domain was used to send at least one legitimate email, according to DMARC reports.
At least one TLS report for the domain was received, implying it is being used to receive emails.

Domains with no sending or receiving activity in the last 30 days are not counted for billing purposes.

Here’s an example of how the flexible billing would work in a real situation:

You start the free MSP trial on 1 May and add 30 domains to the dashboard.
On 14 May, you set up a payment method to activate the paid plan, ending the trial. You are charged for 100 € (minimum charge).
A few days later you add another 100 domains, leading to a total of 130 domains in the dashboard.
On 13 June, you will receive an email notification informing you that the renewal price changed to 130 €. This amount may be lower if some domains have been detected as inactive.
On 14 June you will be charged for 130 €.

If you have questions about billing in the MSP plan, feel free to contact us.